Configuring Okta Single Sign-On (SSO) for Jasper

Have more questions? Submit a request

Please note, this guide serves as a helpful outline for configuring the Jasper Single Sign-On application in Okta. To complete the configuration process, it is necessary to reach out to in order to obtain access to the Jasper SSO Admin Portal.

As part of the initial version (v1) of the Jasper SSO implementation, enabling single sign-on (SSO) for your account has a far-reaching impact. Once SSO is enabled, all other authentication methods will no longer work. Due to this crucial aspect, the Jasper Support and Security teams will closely collaborate with you, ensuring a seamless transition to SSO for your Jasper accounts. We're here to help every step of the way!

SSO Enabled Plans

  • Business
Supported features
  • IdP-initiated SSO
  • SP-initiated SSO

Note: The following SAML attributes are supported:

Name Value


SP-initiated SSO

Configuration steps

Step 1: Add Jasper AI App Integration

In your Okta Admin Dashboard, click on "Applications" in the sidebar. Then, select "Browse App Catalog".


A screenshot showing where to select 'Applications' and 'Browse App Catalog' in the Okta dashboard.


Search for "Jasper AI", and click on the application.


A screenshot showing where to select the Jasper AI app in the Okta dashboard.


Click "Add Integration".


A screenshot showing where to select the Jasper AI app in the Okta dashboard.


Enter a label for the Jasper AI app integration, then click "Done".


A screenshot showing where to add the label for the app in the Okta dashboard.


On the next page, click on the "Sign On" tab, and then "Edit".


A screenshot showing where to edit the app settings in the Okta dashboard.


Contact to initiate the setup and enter the "Single Sign-On URL" and the "Audience URI (SP Entity ID)" found in the Jasper SSO admin portal into the matching input field in the Sign On settings for the integration. Finally, click "Save".


A screenshot showing where input the Single Sign-On URL and Audience URI in the Okta dashboard.


Step 2: Upload Identity Provider Metadata

The final step for setting up the Jasper AI Okta app requires sharing the integration's Identity Provider metadata.

  1. Click on the "Sign On" tab of the app you just added.
  2. Click the "Actions" dropdown for the active certificate and select “View IdP Metadata."
  3. A separate tab will open. Copy the URL from the new tab into the Jasper SSO admin portal provided by Jasper Support

A screenshot showing how to obtain the 'Metadata URL' from the Okta dashboard.


Step 3: Test Single Sign-On

To activate Single Sign-On and verify that it was configured correctly, you will need to perform a test sign-in with your identity provider. This test is performed in the Jasper SSO Admin Portal. 

When first running the test, you will encounter the following error. This is expected. 


Please contact to finish the SSO configuration and enable SSO for your Jasper account. Please check the guide's introduction for disclaimers regarding enabling SSO for your account.



Once Jasper Support has fully enabled SSO, select the “Retry sign-in” button and you will receive a success message along with the connection details.


Please contact for any further support regarding your SSO configuration.

Articles in this section

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.